Our Learnings
A participative process for a digital readiness assessment
In early 2019, Dan Randow of IntegrationQA helped Tasman District Council (TDC) carry out a digital readiness assessment. Dan took an iterative approach to this, designing the process with TDC so that it was a self-assessment. This led to a practical report that was...
read moreShowing not telling – experiments at the Public Sector Innovation Show
Showing not telling – experiments at the Public Sector Innovation Show Yesterday a crew from IntegrationQA ran an experiment at the Public Sector Innovation Show in Canberra. Taking our cue from the name of the event, we decided to test showing what we do, rather than...
read moreRunning experiments with development team can pay massive dividends
Few IT executives are unaware of the gains contemporary development practices can bring. Yet for large organisations there is a chasm between the reality of legacy bound divisions and the dreams of frequent, valuable releases. But even small experiments can...
read moreHow to get the most from agile coaching
Engaging coaches can be expensive and time-sapping. It is challenging to define measurable goals and even harder to show benefits. But by taking an experimental approach to coaching, you can keep control and maximise the value external experts provide. In February...
read moreInitiating change with small wins
The Challenge: An organisation made a significant investment in a transformation centre of excellence. After fifteen months of promoting the approach however, little change had taken place. No teams had visibly taken up contemporary delivery methods.
read moreAligning service delivery to customer value
The Challenge: A strategic programme was struggling to deliver. Teams were working on projects that were misaligned with each other, and with customer needs. After over a year and significant rework, the teams were struggling to agree, focus and deliver on key outcomes. Business product owners were disengaged.
read moreMulti-disciplinary teams break down silos
The Challenge. Functional areas blaming each other for delays and failures, a lack of accountability and transparency of work, and difficulty completing initiatives that required cross functional collaboration. Two previous experiments had failed, and this was the third iteration.
read more